Healthcare Rehabilitation – Service Managers Conference meeting

(30 national managers)

It was great having so many leaders in one place wanting to learn about how to interact with their clients more effectively.

We all had a few laughs and got a little emotional at times too. It was my pleasure to share with them some of my story and give them a few insights into their client base. I was impressed with their listening and the questioning skills but mostly just their attitude for becoming better service managers.

After a great time with the HHL group, they presented me with a wonderful ‘Koha’ (Maori thank you gift) full of food! It’s like they know me, you can only say thank you to a gift basket of food!